Careers at Shopify
The Shopify Support Advisor
We’ve read a lot of cover letters over the years. Now it’s your turn. We’re applying to you.
Finding the right job is hard work. It takes time and effort to get to know a company – to be sure it’s the kind of place where you can make an impact, somewhere you want to invest your talent and energy, and do your life’s work. We’d like to save you some of that effort by applying to you, first.
We’re Shopify. Our mission is to make commerce better for everyone – but we’re not the workplace for everyone. We thrive on change, operate on trust, and leverage the diverse perspectives of people on our team in everything we do. We solve problems at a rapid pace. In short, we get shit done.
If you’re ambitious, make an impact everywhere you go, and you’re ready to shape the future of commerce with us, learn more about the Shopify Support Advisor role below.
Support our merchants, while we support you
We support you to hone your craft as a Shopify Support Advisor and to make an impact.
We support our teams through competitive compensation and benefits, a solid career in a growing industry, and the flexibility to work from home (to achieve that perfect work/life balance).
Experience
We started out as a few people, obsessed with personal growth. Today, that same pursuit of personal growth drives thousands.
| Present | 7,000+ employees | 1.7 million+ merchants, we are now Digital-by-Design |
| 2019 | 4,000+ employees | 800,000+ merchants, offices around the world |
| 2017 | 3,000+ employees | Opened our Berlin and Vilnius offices |
| 2015 | 1,000 employees | Opened our Montreal and Waterloo offices |
| 2012 | 131 employees | Opened our first Toronto office |
| 2009 | 15 employees | Moved into our first office in Ottawa |
| 2006 | 3 employees | Shopify goes live! |
| 2004 | 2 employees | Our founders working from a coffee shop |
Education
We’re a learner’s organization, made up of PhDs, university drop outs, and everything in between. We learn by doing – doing well, doing not so well, failing hard, and doing better.
Skills
Making great decisions quickly, thriving on change, being a constant learner, building for the long term.
Interests
Professional development, personal development, learning from others, problem solving, entrepreneurship, experimentation.
Achievements
We get to solve problems we’re passionate about, and help entrepreneurs do what they love, every single day. Recognition is icing on the cake.
| 2019 | LinkedIn Top Companies | |
| 2019 | Canada’s Top 100 Employers | Eluta |
| 2018 | Top Canadian Company Award | G2 Crowd |
| 2018 | Best Place to Work Award | Glassdoor |
| 2017 | Best Place to Work Award | Glassdoor |
| 2017 | Top 10 most attractive companies for tech workers | Hired |
| 2014 | Fast 50 in Canada | Deloitte |
| 2014 | Fast 500 in North America | Deloitte |
| 2014 | CEO of the Year | Globe and Mail |
Shopify taught me it’s never too late to take a leap. Every day, I’m learning more about myself and what else is possible.
Quote from: Catherine Hughes Director of Culture